888ji Privacy Policy

01 Overview

888ji is an online gaming platform designed for Filipino players. As part of running the platform, we necessarily collect and process certain personal information about our users. This Privacy Policy is meant to be straightforward and clear — not loaded with legal language that's difficult to follow.

We collect only what we need, use it only for legitimate purposes, and do not sell your personal information to third parties for marketing or advertising. We also take reasonable and appropriate technical measures to keep your data secure.

If you have questions about anything in this policy, you are welcome to reach out to the support team at any time. Contact details are at the end of this document.

02 Data We Collect

888ji collects personal information in a few different ways — through account registration, ongoing use of the platform, and identity verification. The following table summarises the main categories of data we collect and why.

We do not collect sensitive personal data beyond what is necessary for identity verification and platform operation. We do not collect biometric data, political opinions, or religious beliefs.

03 How We Use Your Data

The personal data collected by 888ji is used for the following purposes:

• Account management — creating and maintaining your player account, processing logins, and handling account-related requests
• Transaction processing — verifying deposits and withdrawals, confirming payment methods, and maintaining accurate financial records
• Identity verification (KYC) — confirming that you are who you say you are and that you meet the age and residency requirements for the platform
• Platform security — detecting and preventing fraud, unauthorised access, money laundering, and other prohibited activities
• Customer support — responding to your queries, resolving account issues, and following up on complaints
• Platform improvement — analysing usage patterns to improve the overall experience on 888ji
• Communications — sending account-related notifications such as transaction confirmations, security alerts, and OTP codes
• Responsible gaming — monitoring activity to identify players who may need support, and applying self-exclusion or account limits where requested

We do not use your data to run targeted advertising campaigns on third-party platforms. If we ever send you promotional communications about bonuses or new features on 888ji, you will have the option to opt out.

04 Data Sharing

888ji does not sell, rent, or trade your personal information to any third party. However, there are limited circumstances in which your data may be shared with trusted parties in order to operate the platform effectively:

• Payment processors — when you make a deposit or request a withdrawal, relevant transaction data is shared with the payment service provider handling that transaction (e.g., local bank transfer services or e-wallet processors).
• Identity verification partners — when you complete KYC, your submitted documents may be reviewed through a third-party verification service. These partners are bound by strict confidentiality obligations.
• Technology and hosting providers — our platform is hosted on secure servers. Our infrastructure partners access data only as needed to maintain platform availability and performance.
• Legal and regulatory compliance — in cases where we are required to disclose data in response to a lawful request from a Philippine government authority, court order, or other legally binding obligation, we will comply with that requirement.

05 Data Security

888ji takes the security of your personal data seriously. We use a combination of technical and operational measures to protect your information from unauthorised access, disclosure, or misuse.

These measures include:

• SSL/TLS encryption on all pages and data transmissions across the platform
• OTP (one-time password) verification for login and sensitive account actions
• Secure, access-controlled storage for KYC documents and financial records
• Regular internal security reviews to identify and address potential vulnerabilities
• Strict internal access controls — only authorised personnel can access sensitive player data, and only when necessary for their role

No system is completely immune to all security risks. While we make every reasonable effort to protect your data, we encourage you to also take steps to keep your own account secure — such as using a strong, unique password and never sharing your login credentials with anyone.

06 Cookies and Tracking

888ji uses cookies and similar technologies to improve your experience on the platform. Cookies are small text files stored on your device when you visit the site. They help us keep you logged in, remember your preferences, and understand how the platform is being used.

The types of cookies we use include:

• Essential cookies — required for the platform to function correctly. These include session cookies that keep you logged in during your visit. Disabling these will affect your ability to use the platform.
• Functional cookies — used to remember your preferences such as display settings and language options.
• Analytics cookies — used to collect anonymised information about how visitors use the platform. This helps us identify areas for improvement. No personally identifiable information is included in analytics reports.

888ji does not use third-party advertising cookies or share cookie data with external advertising networks. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies may affect how the platform operates.

07 Data Retention

888ji retains your personal data for as long as your account is active and for a reasonable period thereafter. The specific retention periods depend on the type of data and the purpose for which it was collected.

As a general guide:

• Account and identity data — retained for the duration of your account and for a period after closure to meet recordkeeping and compliance obligations.
• Transaction records — retained for the period required to support financial auditing, dispute resolution, and any applicable legal requirements.
• KYC documents — retained as required for identity and age verification purposes.
• Support communications — retained for a reasonable period to support ongoing account-related queries and dispute resolution.

When data is no longer needed and the applicable retention period has passed, it is securely deleted or anonymised. If you request account closure, your data will be handled according to the applicable retention period rather than deleted immediately.

08 Your Rights

As a user of the 888ji platform, you have the following rights in relation to your personal data:

• Right to access — you can request a copy of the personal data we hold about you.
• Right to correction — if any of your personal data is inaccurate or incomplete, you can ask us to update it. You can also update basic account details directly through your account settings.
• Right to deletion — you can request that we delete your personal data. Note that certain data may need to be retained to comply with legal or regulatory obligations even after a deletion request.
• Right to restrict processing — in certain circumstances, you can ask us to limit how we use your data while a concern is being resolved.
• Right to withdraw consent — where we have relied on your consent to process certain data, you can withdraw that consent at any time. This will not affect the lawfulness of processing carried out prior to the withdrawal.

To exercise any of these rights, contact the support team via live chat or at [email protected]. We will respond to your request within a reasonable timeframe. We may need to verify your identity before processing some requests.

09 Minors and Age Policy

888ji is strictly for players who are 21 years of age or older. We do not knowingly collect personal information from anyone under this age threshold.

During registration and KYC verification, we take steps to confirm that players meet the minimum age requirement. If we become aware that a user under 21 has provided personal data or created an account, that account will be closed and the data will be handled in accordance with our standard security and deletion procedures.

If you are a parent or guardian and believe that a minor has registered on the platform, please contact us immediately at [email protected] so we can take appropriate action.

10 Changes to This Policy

888ji may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable requirements. When we make updates, we will revise the "Last Updated" date at the top of this page.

If the changes are significant, we may also notify active players via email or an in-platform message. We encourage you to review this policy periodically to stay informed about how we handle your personal information. Continued use of the platform after changes have been published means you accept the revised policy.

11 Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the way 888ji handles your personal data, please get in touch with us. Our support team is available 24 hours a day, seven days a week.

• Live chat — available after logging in to your 888ji account
• Email — [email protected]

When contacting us about a data-related request, please include your registered email address and a clear description of your query. This helps us handle your request as efficiently as possible.